Christmas Opening Hours 2019

The Edge

Be sure to fit in your fitness over the holidays!

The Edge opening hours will be as follows throughout the Christmas holiday period:

DateFacility Opening Hours
Friday 13th December 201906:30 – 18:30*
Saturday 21st December 2019Normal opening hours
Sunday 22nd December 2019Normal opening hours
Monday 23rd December 2019Normal opening hours
Tuesday 24th December 201908:00 – 14:00
Wednesday 25th December 2019Closed
Thursday 26th December 2019Closed
Friday 27th December 201910:00 – 17:00
Saturday 28th December 201910:00 – 17:00
Sunday 29th December 201910:00 – 17:00
Monday 30th December 201910:00 – 17:00
Tuesday 31st December 201908:00 – 14:00
Wednesday 1st January 2020Closed
Thursday 2nd January 2020Normal opening hours

*This closure is due to essential maintenance works, resulting in a loss of heating and hot water during the evening.

Please note that on days with reduced opening hours, all Edge Club members will be able to use all the facilities at any time of day.

There will also be no women’s only swim and gym sessions on the above dates.

The Exercise Class timetable will be reduced over the Christmas period and can be found here.

Our swimming pool timetables can be found here.

Parking will be available at any time for customers on days with reduced opening hours (December 24th – January 2nd). Members who have registered their car can benefit from unlimited parking during these days, and all other members or pay as you go customers can use a 3 hour free parking code at any time during these days.

 

Looking for a taste of The Edge this Christmas?

Check out our Christmas promotion today!

 

Changes to Pay-As-You-Go Prices

The Edge

After careful consideration, due to increases in our operational costs such as energy and staffing, and additional facility investment we will be making some small changes to our pay-as-you-go prices. We have worked hard to develop a simplified pay-as-you-go offer and this is the first time we have increased certain prices since opening The Edge in May 2010.

We have ensured we have kept a discount for the University staff and student community, as well as maintaining our quality and price within the market place.

We have retained our 12 for 10 swimming pass offer, meaning a single swim will only cost you £4.58, at any time, if you are a University of Leeds staff or student non Edge member.

Please click here to see the newly revised price list, which will come into effect from Augst 1st 2019.

For more information and enquiries about the price changes please contact sport@leeds.ac.uk

If you are are a regular pay-as-you-go user, why not take out an Edge membership with prices starting from as little as £22.62 per month, or £190 per year. Make a saving on all your weekly visits to The Edge! Contact the Membership Team for more information.

Changes to Edge Memberships

Edge weights room

From 1 August 2019 we will be introducing some exciting new changes to our current Edge membership offer!

After collecting customer feedback, careful insight, market research and analysing our current offer, we have developed a simplified and more appealing Edge offer for you to enjoy.

Edge Club Premium is getting more premium!

  • University of Leeds staff and students; if you purchase a Premium Annual membership you can now enjoy access to over 60 other university gyms across the country through the BUCS UNIversal gym scheme. Perfect for when you are at home over the University holidays, visiting a friend at another University or travelling with work.
  • Discounts exclusive for Premium members on personal training Enjoy four sessions for the price of three.
  • Discounted Physiotherapy at our on-campus clinic.
  • Discounts on Edge courses.
  • Two free Body Analysis tests per year.
  • Access your personal Netflix and BBC iPlayer accounts through our Technogym gym screens.
  • Exclusive free invites to some of our other facilities such as Selside Outdoor Centre, Yorkshire Dales.

 

Edge Club membership – gym and swimming pool access times are changing

Edge Club members; you can enjoy your usual 6:30am – 12 noon (last access 11:30am) weekday access and now also all weekend! That’s 7:30am – 9pm on Saturdays and Sundays! We are removing the 2-4pm weekday slot and hope you enjoy the additional hours of weekend use.

If you are an existing Edge Club member and don’t want to change your current access times, don’t worry we have you covered; just get in contact with us and your current Edge Club membership will continue as normal. Please email the Membership Services Team.

Remember the access times referred to are only for swimming pool and gym access. If you have Edge Club membership you can still access other activities such as group exercise classes, squash, climbing etc. anytime during the full week (subject to availability and booking).

 

We will stop selling Edge Club Extra as a membership

From 1st August Edge Club Extra will not be available for sale or membership renewal. We will only be selling our newly improved Edge Club and Edge Club Premium memberships.

However, if you are an existing Edge Club Extra annual or monthly member; don’t worry, your membership will continue as normal until it expires/you cancel it. If you would like to switch over to our newly improved Edge Club and Edge Club Premium memberships please let us know and we can quickly switch you over.

 

No more additional charges for some activities

Previously, if you were an Alumni, Public, NHS Trust or Non University of Leeds Student member you would have had to have paid an additional charge for activities such as climbing, squash and booking sports halls. We want to keep things as simple as possible and give you the full Edge experience, so now these are all included in your Edge membership at no extra charge (subject to booking and availability). So mix up your workout and enjoy a game of squash, badminton, basketball or have a clamber on our climbing wall.

We hope you are as excited about the above changes as we are. If you have any questions about your membership please contact our Membership Services Team, or if you are interested in purchasing a new Edge membership please contact the Membership Team.

 

From 1st August there will be changes to the prices of our Edge Memberships

After careful consideration, due to increases in our operational costs such as energy and staffing, the above improvements, and additional facility investment we will be making some small changes to our membership prices from 1st August 2019.

The new membership prices are shown below:

Edge Club Premium

Annual – £290

Monthly – £34.52

Edge Club 

Annual – £190

Monthly – £22.62

Sports Pass 

Annual – £80

Edge Club Premium

Annual – £415

Monthly – £40.69

Edge Club 

Annual – £315

Monthly – £30.88

Sports Pass 

Annual – £102

Monthly – £8.50

We will still be offering 15% off the below for graduates within one year of graduating.

Edge Club Premium

Annual – £465

Monthly – £45.59

Edge Club 

Annual – £365

Monthly – £35.78

Edge Club Premium

Annual – £540

Monthly – £51.14

Edge Club 

Annual – £440

Monthly – £41.67

Edge Club Premium

Annual – £415

Monthly – £40.69

Edge Club Premium

Annual – £415

Monthly – £40.69

Edge Club 

Annual – £315

Monthly – £30.88

 

Please note monthly membership payment prices will change automatically from 1st August 2019, you do not need to do anything. If you have an annual membership, you also do not have to do anything and you will incur no extra charge. When you come to renew you will have to do so on the above prices. If you have any questions about a price change to your membership please contact our Membership Services Team by email.

 

And finally, in line with our vision to continually improve your experience, we have a number of exciting new developments and facility improvements for 2019/20.

We are investing in The Edge and our other Sport & Physical Activities including:

  • £115k investment into updating and improving our swimming pool to make it an even better place for you to swim. Take a read of the full story here.
  • A brand new wooden sprung floor and new sport-specific line markings are being installed in Sports Hall 1 ready for use July 2019.
  • Installation of new digital display TVs, including digital swimming pool timetable to enable us to improve communication of timetables and swimming pool updates.
  • £55k spent at Sports Park Weetwood and Bodington Playing Fields improving the access at both facilities with new fencing and walkways.
  • We have proposed plans to invest in Bodington Playing Fields. Work includes providing three new artificial grass football pitches with an ancillary pavilion building, access and car parking facilities. Take a read of the project proposal here.

 

We’d like to take this opportunity to thank you for your valued custom and hope you continue to enjoy your membership at The Edge.

 

Use 69 gyms nationwide at no extra cost

want free access to uni gyms across the country?

As part of the UNIversal Gym Membership scheme all staff and student annual premium Edge members can access 69 gyms nationwide at no extra cost.

This fantastic member benefit is perfect for anyone visiting friends or family across the UK who want to use the gym in a different city. It also means that students can use the University gym closest to them at home when back for the holidays.

How does it work?

  • Buy your staff or student Annual Premium Edge Membership online here
  • Pick up your UNIversal membership card from The Edge reception. Alternatively, if you aren’t in Leeds contact The Edge and get your membership card sent to your home address.
  • Take your student or staff ID card along with your UNIversal Gym Membership card to gain access to 69 University gyms across the UK

Can I get a UNIversal Gym Membership Card?

The UNIversal gym memberships are available to all staff and students who have an annual premium Edge membership.

If you’ve not got your Edge premium membership yet, buy it online now.

If you have any questions please email: edgemembershipservices@leeds.ac.uk to speak to a member of the team.

Which university gyms are included? 

For a full list of gyms included in the scheme and for more information, visit the BUCS webpage here.

Excellent Customer Service for our Customers

Edge reception

Customer Service ExcellenceCustomer service excellence is at the heart of what we do and we’ve just received official accreditation for it!  At Sport and Physical Activity, we want everyone who comes into contact with the services we deliver to receive an excellent and memorable customer experience.

Sport and Physical Activity is part of the University of Leeds’ Commercial and Campus Support Services (CCSS) and has achieved Customer Service Excellence ®, a government standard that recognises an organisation’s commitment to putting customers first. The Service was particularly praised by the accreditation assessor for achieving “eight Compliance Plus awards,– an amazing achievement for a first assessment!”

Head of Sport and Physical Activity, Suzanne Glavin said: “We as a Service are delighted to have acknowledged, through this accreditation, our customer-centric approach to providing excellent services. We are particularly pleased that the inspection has highlighted our efforts to include as many students, staff and local community as possible, in supporting them to be active and engage in sport in the way that they want to take part”.

The Customer Service Excellence ® standard challenges organisations to examine their service in relation to 57 criteria that have been shown to influence customer satisfaction.  CCSS achieved a significantly positive result, receiving ‘Compliance plus’ for eight standard criteria, the most criteria that any first time participating organisation, for this accreditation, has ever received.

The Service was praised for:

  • In-depth understanding of its current and potential customers
  • Customer insight about customer groups to better understand their needs and preferences.
  • Particular efforts to identify hard-to-reach and disadvantaged groups and individuals
  • Reliable and accurate methods to measure customer satisfaction.
  • Analysing and publicising satisfaction levels of its customers
  • policies and procedures that support the right of all customers to expect excellence levels of service.
  • We have made arrangements with other providers and partners to offer and supply coordinated services
  • Developed coordinated working arrangements with our partners that ensure customers have clear lines of accountability for quality of service.

Richard Hamilton, Customer Service Excellence Manager commented: “Following well-coordinated preparations, CCSS at the University of Leeds was completely ready to complete its assessment against the national quality mark for excellence in customer service.  This was a large project, requiring consistency across several diverse services.  The outcome has provided a great opportunity for CCSS to celebrate its excellent practice and respond positively to the areas identified for development.  Working with CCSS has been a pleasure for the Centre for Assessment – many congratulations on your impressive achievement.”

Read further about how we deliver customer service excellence.

BBC Filming at The Edge

Fitness Suite

Next week BBC breakfast will be coming to film at The Edge. This will be taking place at the following times;

  • Tuesday 15 January, 7.45pm – 9.15pm
  • Wednesday 16 January, 6.00am – 9am

During this time the BBC will be interviewing people in the fitness suite and pool area, these will be short 5 minute interviews a couple of times each hour. While they do these interviews anyone exercising in the background may be shown briefly. If you would not like to be captured in this filming then please inform a member of staff who will be happy to help and will ensure you are not filmed.

As a result of this filming we will be opening the fitness suite 30 minutes early on Wednesday 16th January so please come down and make use of the early start for your workout.

If you have any queries about this then please contact us on pedspl@leeds.ac.uk

 

 

 

The Edge wins ‘Education Facility of The Year’ at the National Fitness Awards 2018

We are proud to announce that Sport & Physical Activity, The Edge has won ‘Education Facility of The Year’ at the National Fitness Awards 2018.

The National Fitness Awards is an annual event which recognises excellence and achievement in gyms throughout the country. The Education Facility of the Year category is aimed at gyms which are based within a school or college or on a university campus.

The University of Leeds beat some stiff competition from six other shortlisted institutions including Coventry University and the University of Edinburgh

Shortlisted gyms have all been scored on being able to offer a  wide range of excellent facilities, with staff engaging with students, staff and the wider community; successfully spreading the positive word of health and fitness to the younger generation. Judges have shortlisted Sport & Physical Activity and scored The Edge highly based on the rage of equipment and group classes available, as well as how as a service we are able to support a range of sports clubs and elite athletes, and how The Edge facility enhances the experience of those living and working on campus.

Suzanne Glavin, Head of Sport & Physical Activity had to say …

“I’m delighted for the whole team who work tirelessly to provide a great experience for all our users. It’s especially pleasing that the award recognises not just the range of our facilities but how we engage students, staff and the community and how we are successfully spreading the word about health and fitness. This effort is in line with our new joint emerging plan “Do What Moves You” which will be published in January 2019″.

This fantastic achievement builds on The Edge being runner-up in the ‘Group Exercise Gym of the Year’ at the 2017 awards.

National Fitness Awards’ event director Judith Halkerston said:

“All our winners have had an arduous journey to this point – the standard of entries seems to just get stronger year on year and every facility that walked away with an award should be extremely proud”.

Introducing our biggest ever class timetable!

 

Brand new class timetable from 25th September!

Want to get more from your gym, but bored of the same old programmes or don’t have the time for long fitness sessions?

Look no further – here at the Edge we are introducing a brand new range of exercise classes, combining exciting new products and time-maximising 30-minute sessions – taking our total number of term time classes to over 220 per week!

Download the new timetable…

 

Here are just a few of your new exercise opportunities…

 

1. Edge HIIT

Incorporating strength, cardio and interval training, this Gym-Floor class will work you to the max in just 30 minutes! Designed to fit naturally around your day, our new sessions mean you can go from work to gym and back again with ease.

2. Clubbercise ®

Want to bring a night out to your workout?  Clubbercise® is a fun dance workout to club anthems from 90′s classics, using glowsticks to add to the atmosphere. Clubbercise fitness classes are great for beginners and fitness fans alike.

3. Barre Pilates

The Barre Pilates Method mixes Pilates, ballet & body conditioning for a whole body workout. This is a low impact class but that doesn’t mean you won’t sweat! This class aims to tone and define those muscles.

 

Water, check. Towel, check. Trainers, check. Glowsticks….

 

4. New virtual classes

With our brand new state of the art virtual offerings, we are adding virtual classes such as Insanity, P90X and Spin, available on-demand. These new additions are creating more variety and fun in our class schedules, complementing our new live sessions ranging from Primal Fitness to Freestyle Kickboxing

…and more

Due to popular demand, we are also adding more Body Attack, Body Pump and Body Combat as part of our Les Mills package, working hard to use our world-class Edge facilities to their full potential and ensure you get the most out of your membership.

Book your classes online or visit our team at the Edge who will give you all the information you need to get involved.

Download the new timetable and book online today…

 

Online Booking System Upgrade

The Edge

Please be aware that we are upgrading our online booking system on Thursday 31st August at 09:00This necessary work should last between 1 and 2 hours.

If you would like to book on to a class or book a court during this time, please call the Reception Team on 0113 343 5095 and they will be able to assist with your booking.

 

We hope this doesn’t cause too much disruption as we implement these essential software upgrades.