We want to be the best, and we can only do that with your feedback on how we can improve! If you have five minutes to spare, please complete our customer satisfaction survey giving feedback on your experience with Sport and Physical Activity, it would be greatly appreciated!
As a thank you, we will enter everyone who completes before February 29 into a prize draw to win prizes worth a total of £250! There will be 3 prizes of £50 and 4 prizes of £25.
If you are graduating this December and staying in Leeds, why not take this opportunity to save money on an Alumni membership?
Sign up within 12 months of your graduation date and you can save 15% on monthly and annual memberships.
This means you can get an Edge membership from as little as £30.41 per month or £310.25 per year (£25.85 per month). For more information on our Alumni membership prices check out our Alumni memberships page on the website.
Not only will you get a great deal on an Edge membership but if you are an existing Edge member, there will be no further joining fees for you to pay!
To sign up or find out more, contact the membership team on edgemembership@leeds.ac.uk or visit reception.
Be sure to fit in your fitness over the holidays!
The Edge opening hours will be as follows throughout the Christmas holiday period:
| Date | Facility Opening Hours |
| Friday 13th December 2019 | 06:30 – 18:30* |
| Saturday 21st December 2019 | Normal opening hours |
| Sunday 22nd December 2019 | Normal opening hours |
| Monday 23rd December 2019 | Normal opening hours |
| Tuesday 24th December 2019 | 08:00 – 14:00 |
| Wednesday 25th December 2019 | Closed |
| Thursday 26th December 2019 | Closed |
| Friday 27th December 2019 | 10:00 – 17:00 |
| Saturday 28th December 2019 | 10:00 – 17:00 |
| Sunday 29th December 2019 | 10:00 – 17:00 |
| Monday 30th December 2019 | 10:00 – 17:00 |
| Tuesday 31st December 2019 | 08:00 – 14:00 |
| Wednesday 1st January 2020 | Closed |
| Thursday 2nd January 2020 | Normal opening hours |
*This closure is due to essential maintenance works, resulting in a loss of heating and hot water during the evening.
Please note that on days with reduced opening hours, all Edge Club members will be able to use all the facilities at any time of day.
There will also be no women’s only swim and gym sessions on the above dates.
The Exercise Class timetable will be reduced over the Christmas period and can be found here.
Our swimming pool timetables can be found here.
Parking will be available at any time for customers on days with reduced opening hours (December 24th – January 2nd). Members who have registered their car can benefit from unlimited parking during these days, and all other members or pay as you go customers can use a 3 hour free parking code at any time during these days.
Looking for a taste of The Edge this Christmas?
Check out our Christmas promotion today!
The Edge is opening at the following times on the Bank Holiday dates;
Please note that on days with reduced opening hours, all Edge Club members will be able to use all the facilities at any time of day.
Please contact The Edge reception on 0113 343 5095 edgereception@leeds.ac.uk for more information.
After careful consideration, due to increases in our operational costs such as energy and staffing, and additional facility investment we will be making some small changes to our pay-as-you-go prices. We have worked hard to develop a simplified pay-as-you-go offer and this is the first time we have increased certain prices since opening The Edge in May 2010.
We have ensured we have kept a discount for the University staff and student community, as well as maintaining our quality and price within the market place.
We have retained our 12 for 10 swimming pass offer, meaning a single swim will only cost you £4.58, at any time, if you are a University of Leeds staff or student non Edge member.
Please click here to see the newly revised price list, which will come into effect from Augst 1st 2019.
For more information and enquiries about the price changes please contact sport@leeds.ac.uk
If you are are a regular pay-as-you-go user, why not take out an Edge membership with prices starting from as little as £22.62 per month, or £190 per year. Make a saving on all your weekly visits to The Edge! Contact the Membership Team for more information.
From 1 August 2019 we will be introducing some exciting new changes to our current Edge membership offer!
After collecting customer feedback, careful insight, market research and analysing our current offer, we have developed a simplified and more appealing Edge offer for you to enjoy.
Edge Club members; you can enjoy your usual 6:30am – 12 noon (last access 11:30am) weekday access and now also all weekend! That’s 7:30am – 9pm on Saturdays and Sundays! We are removing the 2-4pm weekday slot and hope you enjoy the additional hours of weekend use.
If you are an existing Edge Club member and don’t want to change your current access times, don’t worry we have you covered; just get in contact with us and your current Edge Club membership will continue as normal. Please email the Membership Services Team.
Remember the access times referred to are only for swimming pool and gym access. If you have Edge Club membership you can still access other activities such as group exercise classes, squash, climbing etc. anytime during the full week (subject to availability and booking).
From 1st August Edge Club Extra will not be available for sale or membership renewal. We will only be selling our newly improved Edge Club and Edge Club Premium memberships.
However, if you are an existing Edge Club Extra annual or monthly member; don’t worry, your membership will continue as normal until it expires/you cancel it. If you would like to switch over to our newly improved Edge Club and Edge Club Premium memberships please let us know and we can quickly switch you over.
Previously, if you were an Alumni, Public, NHS Trust or Non University of Leeds Student member you would have had to have paid an additional charge for activities such as climbing, squash and booking sports halls. We want to keep things as simple as possible and give you the full Edge experience, so now these are all included in your Edge membership at no extra charge (subject to booking and availability). So mix up your workout and enjoy a game of squash, badminton, basketball or have a clamber on our climbing wall.
We hope you are as excited about the above changes as we are. If you have any questions about your membership please contact our Membership Services Team, or if you are interested in purchasing a new Edge membership please contact the Membership Team.
After careful consideration, due to increases in our operational costs such as energy and staffing, the above improvements, and additional facility investment we will be making some small changes to our membership prices from 1st August 2019.
The new membership prices are shown below:
University of Leeds Student
Edge Club Premium
Annual – £290
Monthly – £34.52
Edge Club
Annual – £190
Monthly – £22.62
Sports Pass
Annual – £80
University of Leeds Staff
Edge Club Premium
Annual – £415
Monthly – £40.69
Edge Club
Annual – £315
Monthly – £30.88
Sports Pass
Annual – £102
Monthly – £8.50
University of Leeds Alumni
We will still be offering 15% off the below for graduates within one year of graduating.
Edge Club Premium
Annual – £465
Monthly – £45.59
Edge Club
Annual – £365
Monthly – £35.78
Members of the Public
Edge Club Premium
Annual – £540
Monthly – £51.14
Edge Club
Annual – £440
Monthly – £41.67
Non University of Leeds/NUS Students
Edge Club Premium
Annual – £415
Monthly – £40.69
NHS Leeds Teaching Trust
Edge Club Premium
Annual – £415
Monthly – £40.69
Edge Club
Annual – £315
Monthly – £30.88
Please note monthly membership payment prices will change automatically from 1st August 2019, you do not need to do anything. If you have an annual membership, you also do not have to do anything and you will incur no extra charge. When you come to renew you will have to do so on the above prices. If you have any questions about a price change to your membership please contact our Membership Services Team by email.
And finally, in line with our vision to continually improve your experience, we have a number of exciting new developments and facility improvements for 2019/20.
We are investing in The Edge and our other Sport & Physical Activities including:
We’d like to take this opportunity to thank you for your valued custom and hope you continue to enjoy your membership at The Edge.
As part of the UNIversal Gym Membership scheme all staff and student annual premium Edge members can access 69 gyms nationwide at no extra cost.
This fantastic member benefit is perfect for anyone visiting friends or family across the UK who want to use the gym in a different city. It also means that students can use the University gym closest to them at home when back for the holidays.
How does it work?
Can I get a UNIversal Gym Membership Card?
The UNIversal gym memberships are available to all staff and students who have an annual premium Edge membership.
If you’ve not got your Edge premium membership yet, buy it online now.
If you have any questions please email: edgemembershipservices@leeds.ac.uk to speak to a member of the team.
Which university gyms are included?
For a full list of gyms included in the scheme and for more information, visit the BUCS webpage here.
Customer service excellence is at the heart of what we do and we’ve just received official accreditation for it! At Sport and Physical Activity, we want everyone who comes into contact with the services we deliver to receive an excellent and memorable customer experience.
Sport and Physical Activity is part of the University of Leeds’ Commercial and Campus Support Services (CCSS) and has achieved Customer Service Excellence ®, a government standard that recognises an organisation’s commitment to putting customers first. The Service was particularly praised by the accreditation assessor for achieving “eight Compliance Plus awards,– an amazing achievement for a first assessment!”
Head of Sport and Physical Activity, Suzanne Glavin said: “We as a Service are delighted to have acknowledged, through this accreditation, our customer-centric approach to providing excellent services. We are particularly pleased that the inspection has highlighted our efforts to include as many students, staff and local community as possible, in supporting them to be active and engage in sport in the way that they want to take part”.
The Customer Service Excellence ® standard challenges organisations to examine their service in relation to 57 criteria that have been shown to influence customer satisfaction. CCSS achieved a significantly positive result, receiving ‘Compliance plus’ for eight standard criteria, the most criteria that any first time participating organisation, for this accreditation, has ever received.
The Service was praised for:
Richard Hamilton, Customer Service Excellence Manager commented: “Following well-coordinated preparations, CCSS at the University of Leeds was completely ready to complete its assessment against the national quality mark for excellence in customer service. This was a large project, requiring consistency across several diverse services. The outcome has provided a great opportunity for CCSS to celebrate its excellent practice and respond positively to the areas identified for development. Working with CCSS has been a pleasure for the Centre for Assessment – many congratulations on your impressive achievement.”
Read further about how we deliver customer service excellence.
Next week BBC breakfast will be coming to film at The Edge. This will be taking place at the following times;
During this time the BBC will be interviewing people in the fitness suite and pool area, these will be short 5 minute interviews a couple of times each hour. While they do these interviews anyone exercising in the background may be shown briefly. If you would not like to be captured in this filming then please inform a member of staff who will be happy to help and will ensure you are not filmed.
As a result of this filming we will be opening the fitness suite 30 minutes early on Wednesday 16th January so please come down and make use of the early start for your workout.
If you have any queries about this then please contact us on pedspl@leeds.ac.uk
We are proud to announce that Sport & Physical Activity, The Edge has won ‘Education Facility of The Year’ at the National Fitness Awards 2018.
The National Fitness Awards is an annual event which recognises excellence and achievement in gyms throughout the country. The Education Facility of the Year category is aimed at gyms which are based within a school or college or on a university campus.
The University of Leeds beat some stiff competition from six other shortlisted institutions including Coventry University and the University of Edinburgh
Shortlisted gyms have all been scored on being able to offer a wide range of excellent facilities, with staff engaging with students, staff and the wider community; successfully spreading the positive word of health and fitness to the younger generation. Judges have shortlisted Sport & Physical Activity and scored The Edge highly based on the rage of equipment and group classes available, as well as how as a service we are able to support a range of sports clubs and elite athletes, and how The Edge facility enhances the experience of those living and working on campus.
Suzanne Glavin, Head of Sport & Physical Activity had to say …
“I’m delighted for the whole team who work tirelessly to provide a great experience for all our users. It’s especially pleasing that the award recognises not just the range of our facilities but how we engage students, staff and the community and how we are successfully spreading the word about health and fitness. This effort is in line with our new joint emerging plan “Do What Moves You” which will be published in January 2019″.
This fantastic achievement builds on The Edge being runner-up in the ‘Group Exercise Gym of the Year’ at the 2017 awards.
National Fitness Awards’ event director Judith Halkerston said:
“All our winners have had an arduous journey to this point – the standard of entries seems to just get stronger year on year and every facility that walked away with an award should be extremely proud”.
The Edge
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