Unfreeze/Freeze your membership
If you have a monthly membership you can only freeze full months and must let us know by the 7th of the month to stop your direct debit payment for the next calendar month.
You can now freeze up until the end of June.
To give us enough notice to process your freeze request, you must complete this form by the 7th of the month prior to the month you would like your freeze to begin. (e.g. you must submit this form by 7th April if you wish for your membership to be frozen from 1st May.)
Please note that if you do not submit your membership freeze form before the cut-off point then you will be charged the usual direct debit fee (monthly memberships).
|Month you wish to freeze for||Cut-off date to give us notice by|
Monthly direct debit payments will automatically start up again after your desired frozen month(s). You do not need to get in contact with us for this to happen.
Frozen months are for full calendar months only. We are currently allowing members to freeze up until the end of June 2021.